Maintenance & Support Plans
Maintenance & Support Plans
Keep your website and systems running smoothly — with expert support on standby.
At Solutóre, we understand that building a system is only half the journey — keeping it secure, stable, and updated is where the real value lies. Our maintenance and support plans are designed to ensure your website, application, or infrastructure runs reliably, day after day, without surprises.
Whether you need regular updates, uptime monitoring, backups, or rapid bug fixes, we tailor our support based on what you actually use — not just what sounds good on paper. From WordPress updates to full-stack checks, you can trust us to keep your digital presence in peak condition.
Regular Updates & Patch Management
Keep your CMS, plugins, server, and codebase up to date with safe, scheduled updates.
Ongoing Bug Fixes & Tweaks
Fix small issues before they grow — from layout bugs to intermittent server errors and config changes.
Uptime & Security Monitoring
Monitor availability, SSL validity, and performance — get alerted before users do.
Backups & Restore Points
Automated backups with rollback options for your peace of mind — stored securely and tested regularly.
Priority Email Support
Quick, reliable support via email or portal — response within 48 hours (except weekends & holidays).
Monthly Reports & Recommendations
Clear monthly summaries outlining tasks completed, incidents handled, and recommendations to stay secure and fast.
- Monitoring: UptimeRobot, Better Uptime, Pingdom
- Security: Wordfence, Fail2Ban, ClamAV
- Backup: JetBackup, UpdraftPlus, rsync, Restic
- Performance Checks: GTmetrix, PageSpeed Insights, Query Monitor
- Ticketing/Support: Email, Notion, Freshdesk (optional)
- CMS Support: WordPress, Magento, Laravel, Node.js apps
- Automation: CRON, shell scripts, plugin-based routines
- We offer practical support, not just “plan coverage”
- Fast, respectful, and no-ticket-number jargon
- Proactive communication — we tell you before things go wrong
- Ideal for small to mid-sized businesses that need reliability without hiring in-house